Customer Service Nightmare! Two Girls With Major Attitude Ruined My Day. 😡🚨

I want to warn future shoppers about the shocking service I received recently. What should have been a simple in-store visit turned into a lesson in terrible customer care. I was looking for the usual person who helps me, but instead, I was met with hostility and zero professionalism. This is why I felt compelled to leave a review and contact customer service immediately.
If I could give 0 stars I would!! I used to be helped by this guy that used to work there and the skinny girl with this attitude problem told he doesn't work there. The two girls that work there are so unprofessional and I will not return.
It was an incredibly disappointing experience that fundamentally changed my view of this store.
Customer: I am extremely upset about my experience today. The attitude of your staff members was completely unprofessional and ruined my visit.
CS Rep: I am very sorry to hear that you had such a negative interaction. Could you please tell me what occurred so I can properly address this internal matter?
Customer: I was simply trying to find an associate I usually deal with, and the two girls working were incredibly dismissive and rude, especially the skinny girl with the major attitude problem. They were unprofessional, and honestly, why would I ever come back?
CS Rep: I understand how frustrating that must be, and please accept my sincerest apologies for their behavior. Unprofessional conduct is certainly not tolerated. We take feedback regarding staff attitude very seriously.
Customer: Well, what are you going to do about it? Here's more info in regards to GraceQueens Dresses visit the web site. Because right now, I have no intention of returning after being treated so poorly.
CS Rep: I will immediately escalate this incident to the store manager for review and necessary disciplinary action. To try and restore your confidence in us, I would also like to offer you a 20% discount code for your next online order, managed personally by me.
The reason I left this review on the website is to hopefully prevent others from falling into the same trap.