2-Day Shipping Disaster: Two Weeks Of Silence And No Tracking! A Serious Warning ⚠️

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I feel compelled to share my terrible online shopping experience as a serious warning to others who might consider purchasing from this store online. I was depending on the fast shipping I paid for, but the entire process has been a total disaster, characterized by silence and inaction. My feeling right now is exactly this:
Look great looking price but I ordered my Tim hardaway jersey like 2 weeks ago too my money but no tracking just says getting order 2 weeks? And paid the 2 day shipping messed my plans to rock it to the game I was going to that’s crazy no customer service no nothing just leave a message
. This complete failure to communicate or provide a basic tracking number is why I had to force an interaction with customer service.
Customer: I am absolutely furious. I paid for 2-day shipping for order #J123, and it’s been two weeks. Where is my Tim Hardaway jersey? This isn't just delayed, the status still says "getting order."
CS Rep: I sincerely apologize for this unacceptable delay, especially since you paid extra for expedited delivery. I can certainly understand your frustration. Can you confirm the full order number for me?
Customer: It’s J123. The lack of tracking information completely messed up my plans to wear it to the game I was going to. This is crazy—two weeks, no communication, and I can't even get a real status update online.
If you beloved this report and you would like to obtain a lot more info with regards to https://www.oeppeo.com kindly visit the web site. CS Rep: That is a serious failure on our part, and I am very sorry that we ruined your plans. It appears there was an unexpected hold in our fulfillment center. I am immediately escalating this to ensure it ships out within the next hour, and I will personally email you the tracking number instantly.
Customer: So, it ships today, guaranteed? And what about the money I paid for 2-day shipping? That service clearly wasn't delivered.
CS Rep: Yes, guaranteed to ship today. Regarding the shipping fee, I am processing a full refund for that specific charge right now. You should see that credit applied within 3 to 5 business days.
The reason I left this review on the website is to hopefully prevent others from falling into the same trap.

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